Terms and Conditions ("Terms")These terms and conditions ("Terms") govern your access to and use of our educational and mentorship programs ("Services").
By accessing or using our services, you agree to be bound by these Terms.
If you do not accept these Terms, please refrain from using our services.
1. Company Information
EDUVO Denmark ApS
Østerbrogade 221
2100, Copenhagen Ø
Email:
support@eduvo.io
2. Company
2.1 Company
EDUVO Denmark ApS offers a platform featuring educational materials and mentorship programs created and managed by third-party educators and mentors. These services are provided through our online platform, which users can access via a subscription with a binding period or through one-time payments for specific products.
2.2 Subscription Model
The subscription model provides users access to a structured educational journey that includes learning modules, video lessons, live coaching, community-based interaction, and exclusive discount deals. The education is designed to offer a practical approach to learning, enabling users to develop skills through direct guidance from experts.
2.3 One-Time Payments
One-time payments are available for additional products, including digital resources, templates, plans, and other value-adding assets that support the user’s learning process. These products act as an extension of the core education and help users implement their knowledge more effectively.
2.4 Education
Our platform ensures high-quality educational content by collaborating with experienced educators and mentors, each with specialized knowledge in their respective fields. We act as a bridge between experts and learners, offering a strong community that supports continuous learning and development.
3. User Roles and Responsibilities
3.1 User Registration
To use certain features of our services, you may be required to register an account. You must provide accurate and complete information during registration and keep your account details up to date. You are responsible for safeguarding your login credentials and for all activity under your account.
3.2 User Conduct
Users are expected to use our services in a lawful and respectful manner. Prohibited activities include, but are not limited to:Sharing or distributing course materials without authorization.Engaging in disruptive or abusive behavior in forums or when interacting with mentors and other users.Attempting to access or use another user’s account without permission.
4. Pricing and Payment Terms
4.1 Pricing Structure
Our services are available through subscriptions or one-time payments for specific courses or mentorships. Prices are clearly listed on our platform and may vary depending on the selected product.
4.2 Payment Methods
We accept payments via credit/debit cards. By providing your payment details, you authorize us to charge the applicable amount via your chosen payment method, either as a subscription or one-time fee.4.3 Refund PolicyRefunds are offered only in accordance with our refund policy, available on our platform. Refund requests must be submitted within 14 days of purchase, and eligibility will be assessed based on whether the service has been accessed or used. Refunds are not possible if the user has accessed materials, participated in live sessions, or otherwise utilized the service. For subscriptions, no refunds will be issued if the binding period is still active. If a user has a valid complaint, we will first attempt to resolve the issue before considering a refund.
4.4 Cancellation Policy
Users may cancel their subscription at any time after 6 months by following the instructions on our platform. Upon cancellation, access to paid services continues until the end of the current billing period – minimum 6 months. No pro-rated refunds are given for mid-period cancellations.The subscription has a fixed 6-month binding period, during which the customer commits to paying for the full term. Billing occurs monthly from the purchase date, with the amount automatically charged to the card.After the 6-month period, the customer may cancel in writing or via the platform. Cancellation becomes effective at the end of the respective month. The customer is liable for payment for the entire binding period, regardless of whether the service is used.In case of non-payment, the full outstanding amount for the remaining binding period will be collected via debt collection. We reserve the right to impose interest in accordance with the Danish Interest Act, as well as reminder fees and other collection-related costs.
5. Subscription Access and Membership
5.1 Subscription Access (Minimum 6-Month Period)
Customers gain access to one educational program per subscription period. The subscription also includes monthly coaching from the mentor, access to a community, video materials, resources, and exclusive discount deals. The subscription has a fixed 6-month binding period and can only be terminated after that.
5.2 Breach and Outstanding Payments
In case of late payment, we reserve the right to charge interest according to the Danish Interest Act. Reminder fees and other costs associated with delayed payments may also be applied.In the event of non-payment, we reserve the right to transfer the debt to a debt collection agency, and the full remaining amount for the binding period will be charged. Reminder fees and interest will be applied in accordance with applicable law, and continued non-payment may result in legal action.
5.3 Clear Terms and Enforcement
Our terms and conditions are updated to clearly reflect subscription terms and handling of payment defaults in line with implemented debt collection solutions. We reserve the right to suspend or terminate a user's membership for failure to meet payment obligations or violations of our terms. In the case of non-payment, we will send up to three reminders before transferring the debt to collection. During the binding period, the customer remains liable for the full amount, even if the membership is terminated by us.
6. Intellectual Property
6.1 Ownership of Content
All content available on our platform, including courses, videos, texts, graphics, and other materials, belongs to EDUVO Denmark ApS or our third-party partners and is protected by intellectual property rights.
6.2 License to Users
By purchasing a service, EDUVO Denmark ApS grants you a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes.
6.3 Restrictions and Liability
You may not copy, distribute, modify, or create derivative works based on any content from our platform without written permission from EDUVO Denmark ApS or the relevant third-party content provider. Unauthorized sharing, copying, or distribution of our course materials and resources will result in legal action. Users in violation may be held financially liable and required to compensate for economic loss and any additional legal costs.
7. Privacy and Data Protection
7.1 User Data
This section explains that the company collects and processes personal data in accordance with our privacy policy, available on the platform. By using our services, users consent to the processing of their data. Users also commit to ensuring that the information they provide is accurate and up to date.
7.2 Third-Party Data SharingWe clarify that we generally do not share users’ personal data with third parties. However, exceptions may include:To provide our services: If certain external systems or partners are necessary to operate the platform (e.g., payment providers or cloud services), data may be shared with them.Legal requirements: Personal data may be disclosed to authorities or relevant bodies if required by law.
For more details, please refer to our privacy policy.
7.3 Cookies and Tracking
Our platform uses cookies and similar technologies to:Improve user experience: This includes remembering login information or personalizing content.Collect usage data: For example, statistics on how users navigate the platform, which helps us improve our services.
By using our services, users automatically accept the use of cookies. Please see our cookie policy for more information.
8. Disclaimer
8.1 Availability of the Service
EDUVO Denmark ApS strives to keep the platform and services available at all times, but there is no guarantee of uninterrupted access. This means there may be situations where users experience temporary interruptions or limitations, such as:Planned maintenance: System updates or technical improvements may require temporary downtime.Unforeseen technical issues: Server crashes, network failures, or other external factors may affect availability.External causes: Force majeure situations such as power outages, cyberattacks, or regulatory requirements may also impact the service.EDUVO Denmark ApS will do its best to ensure users always have access to the platform, but there may be situations where the service is unavailable.
8.2 Limitation of Liability
This section states that EDUVO Denmark ApS cannot be held liable for certain types of losses or damages that may arise from using the service. The limitation applies to the extent permitted by law, which means there may be specific legal requirements that set limits on how much liability the company can disclaim.Indirect damages: EDUVO is not responsible for consequential damages such as lost profits, lost business opportunities, or harm to third parties.Data loss: If a user loses data on the platform, for example due to a system error, EDUVO cannot be held responsible.Financial losses: Any financial consequences, such as lost revenue or investment resulting from use of EDUVO’s services, are not covered by EDUVO.The purpose of this clause is to protect EDUVO from legal claims arising from technical problems, errors, or indirect damages beyond the company’s direct control.
9. Governing Law and Dispute Resolution
9.1 Applicable Law
This section establishes that Danish law applies to all matters regarding EDUVO Denmark ApS’ terms and services. This means:If a legal dispute arises between the user and EDUVO, it will be handled according to Danish laws and regulations.Interpretation of the terms will be based on Danish legal practice, regardless of where the user is located.If there are conflicts between a user’s national law and EDUVO’s terms, Danish law will generally prevail (unless other laws provide otherwise).
9.2 Dispute Resolution
If a user has a dispute or complaint against EDUVO, the following process must be followed:
Informal resolution
The user must first contact EDUVO to attempt to resolve the dispute informally.
This can be done, for example, via customer service or written communication.The goal is to avoid unnecessary legal steps and find a quick resolution.
Binding arbitration in Denmark
If the parties cannot find a solution through dialogue, the matter shall be settled by binding arbitration in Denmark.
Arbitration is a private legal proceeding where an independent arbitrator or panel makes a final and legally binding decision.This means the user cannot take the case to a regular court — the arbitration award is final and cannot be appealed.
9.3 User Implications
The user cannot bring a case in a regular court — the matter must be resolved through arbitration. Arbitration can often be faster and more efficient than traditional lawsuits but may also be costly.Decisions made by the arbitration tribunal are final and binding on both parties.
10. Contact
EDUVO Denmark ApS
Østerbrogade 221
2100, Copenhagen Ø
Email: support@eduvo.io
The content provided on this site is for general information purposes only and does not constitute professional or legal advice. While we strive to ensure accuracy, we make no guarantees regarding completeness, reliability, or suitability.
Enrollment in our mentorship program constitutes entry into a subscription agreement. All prices include VAT unless otherwise stated. The subscription includes a 6-month binding period, and cancellation terms are available in our Terms & Conditions.
Private consumers have a 14-day right of withdrawal under the Danish Consumer Contracts Act. I digital content is accessed immediately after purchase, this right is waived upon explicit consent.
All content on this website is the property of EDUVO LTD and may not be copied, shared, or reused without prior written permission.